If booking more than 4 weeks ahead, a non-refundable deposit payment of 50% of the total cost of your break is usually required to secure your booking.
You may pay the full cost of your break at this point but the balance will automatically be taken 4 weeks before the start of your break. If you wish for the balance to be taken from a different card or in advance of the 4 week due date please contact reception on 01639 852500 before the remaining balance due date.
If booking less than 4 weeks ahead, full payment is required at the time of making your reservation.
Children and extra bed policy
All children are welcome.
All children under 3 Years stay free of charge when using existing beds.
The maximum number of extra beds/children’s cots in a room is 1.
Pets are not allowed
Check in-out times
Your room will be ready for you to check into by 4.00pm. If you arrive earlier than this, we will try our best to accommodate but this cannot be guaranteed.
Check out time is 10.00am on the day of departure.
We will try and be flexible on this if you tell us and we can accommodate.
In the event of a cancellation less than seven days of your arrival date, we reserve the right to charge the full accommodation rate unless we are able to re-let the room.
Nobody likes to pay cancellation charges, particularly if the reason for cancelling is for some kind of emergency, so for this reason we STRONGLY advice taking out ADEQUATE TRAVEL INSURANCE to cover you for this unfortunate event.